Strengthen Your Organisational Culture
Organisational culture can be defined and captured in various models, often making it seem abstract and mysterious. Yet, the only aspect of culture that truly impacts the business is the everyday behaviour of the people within the organisation. How do they communicate with each other and with external parties? What choices do they make, and which ones do they avoid? How is leadership exercised? This touches on the organisation’s performance, team dynamics, customer satisfaction, and the costs the organisation incurs. In fact, it determines whether the strategy and vision remain mere plans and intentions or actually translate into results. Yes, culture really does matter!
Mapping out the culture of your organisation begins by asking questions. Is the behaviour of the people in the organisation aligned with its goals? Does everyone agree on the organisational culture, or do the ideas differ? How do all the subcultures within the organisation fit the desired culture? These are important questions to have clarity on.
